Q - Are your technicians trained?
A - Yes. Technicians receive on the job training and are BICSI certified.

Q - Do you service residential?
A - Occasionally on a limited basis depending upon availability. Our primary focus is commercial, government, MDU's and large properties.

Q - I want to upgrade my existing network to 1GB, do I need new cabling?
A - Not necessarily. Most existing Cat5e runs under 150ft can easily support 1GB and sometimes even 10GB speeds. We offer testing services to verify if your existing cabling is capable. 

Q - I need new cabling installed. Can I use Cat5e to save some money?
A - There really is no point in installing any new cable lower than Cat6. The price difference is minimal, especially compared to future labor costs to replace it.

Q - What is the maximum distance for Cat6 cable?
A - 296 feet. The technical limit is 328 feet (100 meters), but you generally allow 16 feet total for the patch cables and equipment on either end. As a rule, we try to keep all cable runs to 250ft or less to ensure maximum speeds.

Q - Do you offer a Warranty?
A - Absolutely. We offer a 10 year warranty on installations. You are also covered by applicable equipment manufacturer warranties.

Q - Are you available on Holidays and weekends?
A - Generally no. We cannot guarantee availability outside of normal working hours of 8am - 6pm, Monday to Thursday, or on Holidays.

Q - Can you fix my computer?
A - Sorry, no. We only offer services for the physical network cabling or access control systems.

Q - What brands do you offer?
A - Our main brands are ICC structured cabling solutions, Corning fiber cabling products, Hanwha Vision (formerly Samsung Wisenet) security cameras, APC, and Alarm.com for cloud based security and access control.